Post Office Failed to Update 1.8 Million Addresses Ahead of Mail-in Voting | Time

As states prepared to send out tens of millions of ballots, USPS inexplicably stopped fully updating its change-of-address database.
— Read on time.com/5893881/exclusive-as-states-prepared-mail-in-ballots-postal-service-failed-to-update-at-least-1-8-million-addresses/

Is this borderline criminal behaviour?